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PRICING
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SMARTSERVE ASSIST CALL AI PRICING STRUCTURE
Welcome to SmartServe Assist Call AI! Our solution is designed to adapt to each client’s specific needs, offering a flexible and customized approach to AI-driven customer service. Here’s how our pricing works:
BASIC TIER – $500+/MONTH
WHAT’S INCLUDED:
Core Call AI functionality for inbound call handling.
24/7
AVAILABILITY :
to ensure that every call is answered, even after hours.
BASIC APPOINTMENT SCHEDULING:
Automates appointment booking, rescheduling, and confirmations.
BASIC FAQ RESPONSES:
Answers standard customer inquiries.
INCLUDED MINUTES
1,000 minutes per month.
OVERAGE RATE:
$0.15 per additional minute if usage exceeds 1,000 minutes.
CUSTOMIZATION OPTIONS:
The Basic tier is ideal for businesses seeking an introductory solution to automate inbound calls and appointment management.
Additional features like CRM integration, expanded FAQ knowledge, and custom dialogue flows can be added at an extra cost.
STANDARD TIER – $1,000+/MONTH
WHAT’S INCLUDED:
All features from the Basic tier.
CRM
INTEGRATION:
Enables Call AI to access customer data in real-time, creating personalized responses and recognizing returning callers.
ENHANCED SCHEDULING:
Allows customers to make changes to appointments on their own.
ADDITIONAL FAQ CUSTOMIZATION:
Expanded responses for more specific client inquiries.
INCLUDED MINUTES
2,500 minutes per month.
OVERAGE RATE:
$0.15 per additional minute if usage exceeds 5,000 minutes.
CUSTOMIZATION OPTIONS:
The Premium tier offers full flexibility for a completely customized AI solution. Advanced integrations with multiple systems, highly specific FAQ responses, and industry-specific dialogue flows can be developed as needed.
This package is ideal for businesses looking to provide a top-tier, personalized AI experience with enhanced data privacy and analytical insights.
PREMIUM TIER – $2,000+/MONTH
WHAT’S INCLUDED:
All features from the Basic and Standard tiers.
ADVANCED OUTBOUND CALL CAPABILITIES:
Includes features like appointment reminders, customer follow-ups, and satisfaction surveys.
HIPAA AND GDPR COMPLIANCE:
Enhanced security measures for businesses that handle sensitive customer information.
DETAILED
ANALYTICS:
Access to call data insights, including common inquiries and call volume trends, which can help you better understand customer needs.
INCLUDED MINUTES
5,000 minutes per month.
OVERAGE RATE:
$0.15 per additional minute if usage exceeds 1,000 minutes.
CUSTOMIZATION OPTIONS:
The Basic tier is ideal for businesses seeking an introductory solution to automate inbound calls and appointment management.
Additional features like CRM integration, expanded FAQ knowledge, and custom dialogue flows can be added at an extra cost.
CUSTOMIZABLE ADD-ONS
Each of these tiers can be customized with additional features based on your business’s needs. Here are some examples
ENHANCED CRM INTEGRATION:
Description: Allows Call AI to access customer information instantly, personalize interactions, and offer custom responses based on client history.
Cost: Additional $100 - $200/month, depending on complexity.
ADVANCED SECURITY COMPLIANCE:
Description: Enhanced security features to meet HIPAA or GDPR requirements for handling sensitive data.
Cost: $100 - $200/month, with an initial setup fee based on security requirements
OUTBOUND CALLING:
Description: Enables Call AI to place outbound calls for appointment reminders, follow-ups, and customer feedback collection.
Cost: $150 - $300/month, based on usage and call volume.
CUSTOM KNOWLEDGE BASE:
Description: Expand the knowledge base to include detailed responses specific to your industry, such as specialized services, in-depth FAQ responses, and customer-specific data retrieval.
Cost: Custom quotes available based on requirements.
HOW CUSTOM PRICING WORKS
Because each business has unique requirements, we offer flexibility in pricing to reflect your specific needs. Here’s how we develop a custom quote:
ASSESSING YOUR NEEDS:
We begin by understanding your business operations, call volume, required features, and security needs. This helps us identify the best tier and add-ons.
CALCULATING USAGE-BASED COSTS:
For businesses with high call volumes, we can provide additional minute packages or set a customized overage rate based on your estimated usage.
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INTEGRATING WITH EXISTING SYSTEMS:
For businesses needing advanced integration, we’ll customize the AI’s functionality to fit your CRM, calendar, and security protocols.